It may seem that special equipment is not required for outbound calls (telemarketing) as much as for inbound calls handling. But we totally record all the conversations with attaching each sound file to a corresponding database entry; account each operator's time spending; integrate static information; work with a single database for all the operators of this project in which each call's status and result is recorded. It helps us to organise a really effective work of many operators, that means - to get the result for you in short terms and in the frames of the budget!

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